Falcon DHQ
Terms & Conditions
Knowledge Base

90 London Road · London UK SE1 6LN · +44 (0) 20 7096 9138 hello@FalconDHQ.com

The Terms and Conditions listed on this page are legally binding. Please read them carefully.
Falcon DHQ Ltd is company limited by shares, incorperated in England and Wales under company number 09581088, who holds their registered office at 6 St George's Circus, London, UK, SE1 6FE.

Trial Product Trial Terms and Conditions

T&C Overview

Introduction

If you, the end user ("You" or " Your") agree to partake in the trial of the product (the "Trial Product" or "Trial") described in the invitation (your "Invitation") sent to you via SMS by Falcon DHQ Limited ("FalconDHQ " or "We" or "Our" or "Us") . Your use of the Trial Product is subject to these Terms and Conditions. We shall treat such use as constituting your agreement to abide by these Terms and Conditions.

Ownership

Web and Mobile App

The Trial Product and, where applicable, the materials, data and content included in Trial Product ("Content") are proprietary and the copyright of FalconDHQ ("FalconDHQ", "We" or "Our" or "Us"). Other than the limited rights granted under these Trial Terms and Conditions, You are not granted any rights, licenses or title in and to Trial Product or, where applicable, the Content.

Trial License

From the date on which you first register to trial the Trial Product, FalconDHQ grants You a limited, personal, non-exclusive, non-transferable revocable right to use the login details We supply to You to access Trial Product for evaluation purposes only. If applicable, while You may view and download Content from Trial Product, You may not print or store Content other than for the purposes of evaluation. You shall not distribute any Content, whether in whole or in part.

Restrictions on Use

If You have not been issued a user name and/or password by FalconDHQ, You should not use Trial Product or, where applicable, any Content. Except as described in these Trial Terms and Conditions, You may not use, copy, adapt, translate, modify, sell, distribute or otherwise create derivative databases, services or works of or based on Trial Product or any Content. You may not reverse engineer, decompile or disassemble any of the software or technology contained in Trial Product, except to the extent expressly permitted by law, where such rights cannot be modified by agreement. You undertake that You will not create a denial of service, hack into, make unauthorised modifications of or otherwise impede the Trial Product service, whether by the use of malware or otherwise, intercept the communications of others using the Trial Product service or falsify the origin of Your communications or attempt to do any of the foregoing. Your undertake that You will not use the Trial Product service for any illegal or injurious purpose or to publish, post, distribute, receive or disseminate defamatory, infringing, obscene, or other unlawful material or to threaten, harass, stalk, spam, abuse, or otherwise violate the legal rights (including without limitation rights of privacy and publicity) of others. Trial Product and any accompanying documentation are subject to the applicable export control laws and regulations of England and Wales. You agree not to export or re-export Trial Product or any of the materials contained in Trial Product, directly or indirectly, to any countries that are subject to the export control restrictions of England and Wales. Unlawful conduct may result in civil or criminal liability. FalconDHQ will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.

Login Details

Where we provide you with a username and password to access the Trial Product, these login details are confidential to FalconDHQ and should not be disclosed to any third party (including other employees or contractors working for You or Your employer). You should not allow any such third parties to access Trial Product, whether on Your behalf or otherwise.

Disclaimer and limitation of liability

Your trial of Trial Product is provided without charge. Accordingly, We make no warranties, representations or gives any undertakings, whether express, implied or statutory, including without limitation, as to merchantability, non-infringement or fitness for a particular purpose in relation to Trial Product or the Content. To the maximum extent permitted by law, in no event shall we or our affiliates or third party suppliers be liable to you for any incidental, consequential, indirect, or special damages, even if we or our affiliates or third party suppliers have been advised of the possibility of such damages. The maximum aggregate liability of FalconDHQ or its affiliates or third party suppliers arising out of or in connection with these terms of use or the provision of trial product during the trial shall be limited to the fee paid by you for the license granted hereunder, which is zero pounds sterling (GBP0).

Trial Period and Termination

The agreement between You and FalconDHQ for the purposes of the trial shall commence on the date that You register for the trial and shall continue for length of the trial period notified to You by FalconDHQ in Your Invitation, or if no such period is notified, thirty (30) days (the "Trial Period"). We may notify You from time to time that We would like to extend Your trial, in which case the Trial Period shall be extended by the length of the extension period. You can terminate Your participation in the trial at any time by notifying Us in writing, including by email. We shall be entitled to withdraw the offer of this trial at any time before the date on which You register for the trial or withdraw Your access rights to use Trial Product at any time: upon five (5) business days' notice; or immediately, if You are in breach of these Trial Terms and Conditions. Upon completion of the Trial Period (including any extension of the Trial Period) or on termination of the agreement between You and FalconDHQ, You shall immediately cease access to Trial Product and erase or otherwise destroy all copies of any Content You have printed from Trial Product. You understand and agree that all data that You store in Trial Product during the course of the trial will not be migrated to any subsequent Trial Product account that You subscribe for after the Trial Period.

General

These Trial Terms and Conditions represent the entire agreement between You and FalconDHQ for the provision of trial access to Trial Product. All other statements, representations, warranties or undertakings are hereby excluded except in relation to statements made fraudulently. These Trial Terms and Conditions shall be governed by the laws of England and Wales, UK and You agree to submit to the exclusive jurisdiction of England and Wales, UK in relation to any claim or dispute which may arise out of or in connection with Your trial use of Trial Product.

Processing of Your Personally Identifiable Information

When You register for Your trial of the Trial Product You will be asked to provide certain personally identifiable information about Yourself. While You use the Trial Product, You may also be asked to submit additional personally identifiable information about Yourself. FalconDHQ (or affiliated companies or third parties) may gather other information concerning Your use of the Trial Product, which will be linked to You and Your trial account. You acknowledge that Your use of the Trial Product may also be monitored to ensure compliance with these Terms of Use and to ensure the security and availability of the Trial Product. FalconDHQ may use your IP address to help diagnose problems with its servers. Your IP address may also be used to gather broad demographic information about FalconDHQs' user population, so we can make Our services more effective. We may also recognise Your IP address as an aid to presenting appropriate welcome messages and to authenticate Your access to the Trial Product.

Email Terms and Conditions

Important information about this email and any attachments:

Copyright in this email and in any attachments belongs to Falcon DHQ Limited - © Copyright 2018, all rights reserved. This email, and its attachments if any, are strictly confidential; legally privileged and are intended to be seen only by the person to whom it is addressed. If you are not the intended recipient, please note the following: (1) You should take immediate action to notify the sender and delete the original email and all copies from your systems; (2) You should not read copy or use the contents of the email nor disclose it or its existence to anyone else. The views expressed herein are those of the author(s) and should not be taken as those of Falcon DHQ Limited, unless this is specifically stated. Falcon DHQ Limited is a company limited by shares, registered in England and Wales. The following details apply to Falcon DHQ Limited: Company number - 09581088; Registered office - 6 St Georges Circus London SE1 6FE. Further information can be obtained by emailing hello@FalconDHQ.com. We use an email tracking system so we can keep an eye on our messages, drop us a line to find out more.

Email Terms and Conditions

General conditions
If you, the receiver of an email ("You" or " Your") have received an email form Falcon DHQ ("FalconDHQ", "We" or "Our" or "Us"), You agree to be bound by these Terms and Conditions. We shall treat such receipt as constituting your agreement to abide by these Terms and Conditions.

Ownership

The email and, where applicable, the materials, data and content included in the email ("Content") are proprietary and the copyright of FalconDHQ ("FalconDHQ", "We" or "Our" or "Us"). Other than the limited rights granted under these Terms and Conditions, You are not granted any rights, licenses or title in and to the email or, where applicable, the Content.

Restrictions on Use

You undertake that You will not create a denial of service, hack into, make unauthorised modifications of or otherwise impede Us, whether by the use of malware or otherwise, intercept the communications of others using Us or falsify the origin of Your communications or attempt to do any of the foregoing. Your undertake that You will not use the email for any illegal or injurious purpose or to publish, post, distribute, receive or disseminate defamatory, infringing, obscene, or other unlawful material or to threaten, harass, stalk, spam, abuse, or otherwise violate the legal rights (including without limitation rights of privacy and publicity) of others. The email and any accompanying documentation are subject to the applicable export control laws and regulations of England and Wales. You agree not to export or re-export the email or any of the materials contained in the email, directly or indirectly, to any countries that are subject to the export control restrictions of England and Wales. Unlawful conduct may result in civil or criminal liability. FalconDHQ will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.

Disclaimer and limitation of liability

This email is provided without charge. Accordingly, We make no warranties, representations or gives any undertakings, whether express, implied or statutory, including without limitation, as to merchantability, non-infringement or fitness for a particular purpose in relation to the email or the Content. To the maximum extent permitted by law, in no event shall we or our affiliates or third party suppliers be liable to you for any incidental, consequential, indirect, or special damages, even if we or our affiliates or third party suppliers have been advised of the possibility of such damages. The maximum aggregate liability of FalconDHQ or its affiliates or third party suppliers arising out of or in connection with these terms of use shall be limited to the fee paid by you for the license granted hereunder, which is zero pounds sterling (GBP0).

General

These email Terms and Conditions represent the entire agreement between You and FalconDHQ for the provision of email communication. All other statements, representations, warranties or undertakings are hereby excluded except in relation to statements made fraudulently. These email Terms and Conditions shall be governed by the laws of England and Wales, UK and You agree to submit to the exclusive jurisdiction of England and Wales, UK in relation to any claim or dispute which may arise out of or in connection with the email.

Processing of Your Personally Identifiable Information

FalconDHQ may use your IP address to help diagnose problems with Our servers. Your IP address may also be used to gather broad demographic information about FalconDHQs' user population, so we can make Our services more effective.

Privacy Policy

Falcon DHQ Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from FalconDHQ.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. This information may also be used for remarketing or targeted advertising. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order or use an inquiry form through the Site, we will maintain your Order and submitted Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@FalconDHQ.com or by mail using the details provided below:
Falcon DHQ Ltd, 90 London Road, London, SWK, SE1 6FE, United Kingdom
You can also use the support tab on this site.

Terms and Conditions Support

If you have any questions relating to the Terms listed on this website, please email us.

Hello@FalconDHQ.com


Our Correspondence Address is